Terms & Conditions

Terms and Conditions 

Introduction

Welcome to Hidden Port, your online booking platform featuring five prestigious hotels. By accessing our site and using our services, you agree to comply with the following terms and conditions. Please read these conditions carefully before making any reservations.

1. Use of the Site

• Site Access: Access to Hidden Port is free of charge. However, you are responsible for having the necessary means (internet connection, computer equipment) to access our site.
• User Account: To make a reservation, you must create a user account. You are responsible for maintaining the confidentiality of your account information and all activities associated with it.

2. Reservations

• Reservation Process: Once your reservation is made, you will receive a confirmation email. Please check that all information is correct and inform us immediately of any errors.
• Modification and Cancellation: Modification and cancellation policies vary by hotel and are specified in the reservation confirmation. Cancellation fees may apply.
• Payments: Payments can be made online through our secure platform. We accept major credit cards and other electronic payment methods.

3. Pricing

• Prices: Prices displayed on the site are in Euros (€) and include all applicable taxes unless otherwise stated. Prices may vary depending on the season, demand, and current promotions.
• Offers and Promotions: Hidden Port may offer special deals and promotions. These are subject to specific conditions detailed on the site.

4. Hotel Conditions

• House Rules: Each hotel has its own house rules. It is your responsibility to read and adhere to them during your stay.
• Non-Smoking Policy: All hotels affiliated with Hidden Port are non-smoking establishments. Cleaning fees may apply if this policy is violated.
• Pets: Pet policies vary by hotel. Please check the specific conditions of each establishment before booking.

5. Responsibilities

• Accuracy of Information: We strive to provide accurate and up-to-date information on our site. However, we cannot guarantee the accuracy, completeness, or timeliness of the information provided.
• Limitation of Liability: Hidden Port cannot be held liable for any direct or indirect damages resulting from the use of our site or the inability to use it.

6. Intellectual Property

• Site Content: All content (texts, images, logos) on Hidden Port is protected by intellectual property laws. Any reproduction or use without prior authorization is strictly prohibited.

7. Privacy

• Personal Data: We respect your privacy and are committed to protecting your personal data. Please see our Privacy Policy for more details on how we collect, use, and protect your information.

8. Changes to Terms and Conditions

• Amendments: Hidden Port reserves the right to modify these terms and conditions at any time. Changes will be effective upon posting on the site. It is your responsibility to regularly review this page.

9. Governing Law and Jurisdiction

• Applicable Law: These terms and conditions are governed by French law. Any dispute relating to their interpretation or execution will be submitted to the competent courts of Paris.

Thank you for choosing Hidden Port for your hotel reservations. We wish you a pleasant stay.

Contact Us: contact@hiddenport.com
Hidden Port Customer Support